All your clients who need cover for their business assets and liability exposures.

Our commercial insurance product offers customised solutions for businesses in the following industries:

• Professional practices (eg law, accounting and engineering)
• Administrative businesses (eg advertising, consulting and IT)
• Retail businesses (eg shops in shopping centres and malls)
• Catering and leisure businesses (eg restaurants and guest houses)
• Service-and-repair businesses (eg dry-cleaning and artisan activities)

We do not currently cover the following industries:

• Manufacturing businesses
• Heavy industrial or process-intensive businesses

Types of cover

We can insure the following risks on a stand-alone basis:

• Motor Vehicles
• Motorcycles
• Buildings
• Office contents
• Electronic equipment
• Stock
• Stock-in-transit
• All Risks

In addition to the above we can cover the following risks:

• Money
• Business interruption
• Public liability
• Employee dishonesty
• Employer liability
• Trailer
• Caravan
• Watercraft
• Personal accident

Vehicle cover

Vehicle cover is applicable in South Africa, Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland and Zimbabwe.

Types of cover

Comprehensive cover

This option provides cover against accidental damage to the vehicle, as well as injury to other people and damage to their property. The vehicle also has cover against theft and hi-jacking. All vehicles that are financed must be covered under this option.

Limited cover ("third-party, fire and theft cover")

This option provides the same as comprehensive cover, excluding accidental damage to the client's own vehicle.

Liability to other parties only

This option provides cover against liability to other people when a vehicle accident caused death or injury to them or damage to their property. (Both Comprehensive and Limited cover automatically include this.)

Insured value

We can insure the vehicle for one of the following two values:

Retail value

This is the current selling price of a similar vehicle, as stated in the Auto Dealers' Guide.

Market Value

This is the average between the trade and retail values stated in the Auto Dealers' Guide.

In the instance where we can obtain neither of the values above, we will insure the vehicle for a nominated value. This is mostly applicable to vintage or unique vehicles and we would require a valuation certificate from a suitable source before accepting cover.

Regular driver(s)

We base our premium on the profiles of the people driving the vehicle on a regular basis. Your client may choose to cover the vehicle for any one of the following scenarios:

• Single regular driver
• Multiple regular drivers (maximum three drivers)
• Pool vehicle (regularly used by more than three driver)

Vehicle use

We will insure the vehicle for either private or business purposes.

Private use

This is where the client uses the vehicle for private or social purposes only, including use between your client's home and regular workplace.

Business use

This includes private use, with additional cover where the vehicle forms an integral part of your client's day-to-day business activities.

For business use we limit the vehicle cover to South Africa, but for private use the cover extends to neighbouring countries as well.

Optional cover

Your client can also choose any of the following options:

• Cover for sound equipment and non-standard fitted accessories
• The use of a hired car when the insured car is damaged is an accident or stolen/hi-jacked
• Business use in our neighbouring countries
• Vehicle credit shortfall cover (top-up cover)
• Power Short-term Insurance Explorer

This option will provide cover in neighbouring countries as well as Zambia, Tanzania, Kenya and Uganda. It also provides your client with:

• International SOS medical benefits
• Repatriation of the vehicle and occupants
• Emergency accommodation
• Mechanical breakdown and derangement cover
• Emergency repairs

Power Short-term Insurance Explorer cover is not limited to 4x4 vehicles.

Important exclusions

• Driving without a valid license.
• Driving while under the influence of alcohol or other substances.
• Leaving the scene of an accident unlawfully.
• Using the vehicle in races, competitions or for driving instruction.
• Transporting passengers for reward.
• Leaving the vehicle with someone to sell it on your client's behalf.
• Using a vehicle that is not roadworthy.
• Intentional damage to the vehicle by the policyholder or any of his colleagues or employees.

Buildings cover

This section covers your client's main building and outbuildings. (Outbuildings include garages, domestic quarters and storerooms.)

We also cover all permanent fixtures, fittings and improvements, such as driveways, walls, patios, swimming pools, gate motors, tennis courts and underground pipes. Dams and dam walls, loose gravel paths and coverings as well as pool cleaning equipment are excluded.

As a tenant, your client may be responsible for the landlord's fixtures and fittings. He must include it in the cover under this section.

Important Responsibilities

Your client needs to inform us when the building is unoccupied for longer than 30 days or if he makes alterations to the building. He must also insure that his colleagues, employees and/or any residents at the building comply with the policy conditions.

Standard cover

This section covers the following incidents:

• Fire, explosion and earthquake
• Wind, storm, hail and other acts of nature
• Bursting of geysers and water pipes
• Malicious damage
• Power surges
• Impact

Optional cover

• Theft
• Wear and tear of geysers and pipes
• Accidental and malicious damage to fixed glass
• Subsidence, heave and landslip
• Loss of rent receivable.

Contents Cover

This section covers the furniture and other movable possessions inside your client's building.

Standard cover

This section covers the following incidents:

• Fire, explosion and earthquake
• Wind, storm, hail and other acts of nature
• Bursting of geysers and water pipes
• Malicious damage
• Power surges
• Impact

Optional cover

• Theft
• Subsidence, heave and landslip

Contents cover excludes electronic equipment, stock, money and all risk items.

Electronic equipment cover

This section covers your client's computers, licensed software, and other electronic business equipment.

Standard cover

This section covers the following incidents:

• Fire, explosion and earthquake
• Wind, storm, hail and other acts of nature
• Bursting of geysers and water pipes
• Malicious damage
• Power surges
• Impact
• Items removed for servicing

Optional cover

• Theft
• Accidental damage
• Subsidence, heave and landslip

It is important to note that we do not cover the cost of reproducing any programmes or data.

Stock cover

This section covers your client's raw materials, goods being manufactured or traded and other goods for which he is responsible as part of his stated business activity.

You must cover stock that your client is transporting under Stock-in-tansit cover.

Standard cover

This section covers the following incidents:

• Fire, explosion and earthquake
• Wind, storm, hail and other acts of nature
• Bursting of geysers and water pipes
• Malicious damage
• Impact

Optional cover

• Theft
• Deterioration of refrigerated stock
• Subsidence, heave and landslip

For theft cover and deterioration of refrigerated stock cover your client has the option to cover his stock for either its full value, or for a limited amount.

Stock-in-transit cover

This section covers your client's stock while it is being transported in South Africa

Money that is being transported must be covered under the Money section

Standard cover

This section covers the following incidents:

• Fire, explosion and earthquake
• Wind, storm, hail and other acts of nature
• Bursting of geysers and water pipes
• Collision and overturning
• Malicious damage

Optional cover

• Theft

Money cover

This section covers your client's cash, cheques, postal and money orders, postage and revenue stamps, credit cards vouchers, and other negotiable instruments.

Standard cover

This section covers the following incidents:

• Fire, explosion and earthquake
• Wind, storm, hail and other acts of nature
• Bursting of geysers and water pipes
• Theft
• Impact

Optional cover

• Money at the client's premises after hours
• Money-in-transit

All Risk cover

This section covers possessions that your client, his colleagues or employees usually take away from his place of business. These items have worldwide cover.

All risk categories

There are two all risk categories, namely:

Unspecified all risk

As "unspecified" suggests, this covers a variety of items your client wears or carries with him; these may change from ay to day and it would be impossible to list them each time your client needs them covered. these items therefore have automatic cover for the overall maximum value chosen. Within this overall limit there is a maximum value per item, which your client's schedule states.

Specified all risk

This refers to any items valued at more than the individual maximum value per item for unspecified all risk cover. Your client's schedule states each item and its value separately.

In addition, we must insure the following items is in the specified all risk section if your client requires cover for them:

• cellular phones and pagers
• portable electronic equipment such as notebooks, palmtops, digital recorders, printers and computer accessories
• photographic and navigation equipment
• all other equipment designed to be used off-site

Business interruption cover

This section covers the financial loss your client can suffer following an interruption to his business. The interruption must be caused by an accident which leads to a valid claim under the Building, Contents, Stock or Electronic equipment sections.

Insurance options

Your client can insure the following financial losses:

• The fixed expenses payable following an interruption to his business
• The loss of operating profit as a result of reduced turnover following the interruption
• Additional working expenses that he incurs

Standard cover

This section covers the following incidents:

• Fire, explosion and earthquake
• Wind, storm, hail and other acts of nature
• Bursting of geysers and water pipes
• Malicious damage
• Impact
• Prevention of access to the business premises

Optional cover

• Subsidence, heave and landslip

Note that loss or damage caused by theft is not covered.

Public Liability

This section covers damage that your client is liable to pay following an incident that occurred in the course of or in connection with the business.

Standard cover

This section covers the following incidents:

• Death, illness or bodily injury to other people
• Damage to other people's property
• Additional legal defense costs
• Wrongful arrests

Optional cover

• Defective workmanship
• Defective products
• Internal liabilities

Employee liability

This section covers losses following acts of fraud or theft by your client's employees. This is also known as fidelity insurance.

In order to have this cover, your client is responsible to keep updated records of his employees' identification and contact details.

Employers liability

This section covers damages that your client is liable to pay to an employee following an incident which occurred in the course of or in connection with this person's employment with the business.

Such liability may arise following accidental death or illness of, or bodily injury to any employee.